
Guide: Edit and cancel tickets, group visits and school visits
How to delete a booking
- Log in using the box at the buttom of this page.
- See your existing reservations and press the blue delete button.
How to change or edit a booking
- Log in using the box at the buttom of this page.
- When you wish to edit a booking, you have to delete the exitsting reservation and make a new.
Terms and conditions
- You can delete an admission ticket up until 12 hours before the visit and get a full refund.
- You can delete a school or group visit up until 5 days before the visit and get a full refund.
- You can read our terms and conditions here.

Adress
Bredgade 62, 1260 København K
Mailing address:
Fredericiagade 18, 1310 København K
Phone: +45 35 32 38 00 (mon-fri 10am-2pm)
E-mail: museion@sund.ku.dk
OPEN HOURS
Tuesday - friday: 10am – 16pm
Weekenda: 12pm – 16pm
Monday closed
See detailed overview