Guide: Edit and cancel tickets

How to delete a booking

  1. Log in using the box at the buttom of this page.
  2. See your existing reservations and press the blue delete button.

How to change or edit a booking

  1. Log in using the box at the buttom of this page.
  2. When you wish to edit a booking, you have to delete the exitsting reservation and make a new.

Terms and conditions

  • You can delete a school or group visit up until 5 days before the visit and get a full refund.
  • You can read our terms and conditions here.